Communication and Presentation Skills

BERKELEY SCHOOL OF BUSINESS, ARTS & SCIENCES

Develop the ability to communicate clearly in the workplace and deliver structured, audience-focused presentations. Throughout the course, participants learn business messaging, active listening, meeting communication, slide planning, and data explanation. In addition, they develop skills in delivering virtual presentations and handling audience questions confidently. As a result, participants become more effective communicators in a wide range of professional settings.

Communication and Presentation Skills

Overview

Communication and Presentation Skills

Build the skills needed to organize ideas, influence audiences, and communicate with professionalism in a variety of workplace situations. Throughout the course, participants learn how to structure persuasive messages, adapt communication to different audiences, and present information with clarity and confidence. Furthermore, they develop techniques for improving delivery, maintaining audience engagement, and responding effectively to questions and feedback. Ultimately, these skills enable participants to communicate with greater impact, strengthen professional relationships, and support successful business outcomes.

Throughout the course, participants explore communication planning, audience analysis, message development, professional writing, and verbal communication techniques. Moreover, they learn how to adapt their communication style to different situations, improve collaboration, and build stronger professional relationships.

ModuleSkills Developed
Business CommunicationProfessional workplace communication
Presentation PlanningOrganizing clear and structured presentations
Public SpeakingConfident verbal delivery and audience engagement
Visual AidsDesigning effective slides and charts
Question HandlingManaging audience questions professionally
Virtual PresentationsOnline presentation and meeting skills

Offered By

Berkeley School of Business, Arts & Sciences

Vision & Mission

The Communication and Presentation Skills course aims to develop professionals who can communicate with clarity, present ideas confidently, and engage audiences effectively. Through practical learning, participants build expertise in business communication, audience analysis, presentation delivery, professional speaking, active listening, persuasive messaging, visual communication, and stakeholder engagement. Ultimately, the course prepares individuals to communicate effectively across professional settings, support informed decision-making, and contribute to stronger workplace collaboration.

What is the eligibility?

No formal qualifications or previous presentation experience are required. Whether you are a student, graduate, employee, supervisor, manager, entrepreneur, or industry professional, this course is suitable for learners from all backgrounds. However, participants should have basic English communication skills and a willingness to participate in practical exercises, discussions, and presentation activities.

Who can do?

Communication and Presentation Skills
Anyone who is interested to learn about following concepts can pursue
Workplace Communication, Business Writing, Active Listening, Meeting Communication, Audience Analysis, Presentation Planning, Slide Design, Data Presentation, Stakeholder Communication, Virtual Presentations, Question Handling, Persuasive Business Messaging.
Individuals with the following designations:
Communications Coordinator, Corporate Communications Executive, Presentation Specialist, Training Coordinator, Client Relations Executive, Business Development Executive, Sales Executive, Project Coordinator, Administrative Officer, Customer Service Supervisor, Team Leader, Office Manager.

Course structure

Module 1: Communication Styles and Audience Analysis

Explore different communication styles and learn how to adapt messages according to audience expectations, professional settings, and communication objectives.

 

Included

Identifying Communication Styles

Included

Understanding Audience Needs

Included

Adapting Messages to Different Situations

Included

Choosing the Appropriate Communication Channel

Module 2: Active Listening, Questioning and Feedback

Develop effective listening, questioning, and feedback techniques that improve understanding, encourage productive dialogue, and reduce communication barriers.

Included

Principles of Active Listening

Included

Open, Closed and Probing Questions

Included

Giving and Receiving Constructive Feedback

Included

Overcoming Listening Barriers

Module 3: Clear Message Planning and Delivery

Learn how to organize ideas, define communication objectives, and deliver concise messages that audiences can easily understand and remember.

Included

Defining Purpose and Key Messages

Included

Organising Information Logically

Included

Using Clear and Concise Language

Included

Creating Effective Openings and Conclusions

Module 4: Slide Design and Data Presentation

Build professional visual presentations using clear layouts, appropriate charts, accessible formatting, and supporting content that strengthens the main message.

Included

Applying Visual Hierarchy

Included

Selecting Charts and Diagrams

Included

Simplifying Complex Information

Included

Designing Accessible Presentation Slides

Module 5: Virtual and Cross-Cultural Communication

Strengthen communication across digital platforms, hybrid environments, and culturally diverse audiences while maintaining clarity, inclusion, and professionalism.

 

Included

Virtual Meeting Communication

Included

Hybrid Presentation Techniques

Included

Cross-Cultural Communication Awareness

Included

Digital Communication Etiquette

Module 6: Facilitation, Q&A and Audience Management

Develop practical techniques for facilitating discussions, responding to questions, addressing objections, and maintaining productive audience participation.

Included

Planning Facilitated Discussions

Included

Managing Question-and-Answer Sessions

Included

Responding to Objections Professionally

Included

Handling Challenging Audience Situations

Learning Methodology

Berkeley offers expertly developed learning materials tailored to meet participants' needs, ensuring comprehensive coverage of the syllabus and optimal exam preparation.

‣ Tailored Material: Guides are designed to cover the entire syllabus, offering full preparation and deep understanding.

‣ In-Depth Content: Unlike superficial outlines, our materials provide fully developed theories and concepts, equipping participants with complete knowledge.

‣ Strategic Study: We help participants prioritize study time by indicating the weight of each topic, allowing efficient focus on crucial areas.

‣ Difficulty Levels: Topics are labeled as "Awareness" or "Proficiency," guiding participants to allocate time based on the required depth of knowledge.

‣ Comprehensive Coverage: Our materials include detailed theory and a glossary of technical terms to clarify complex concepts.

‣ Effective Learning Techniques: Visual aids and memorization techniques ensure long-lasting retention, helping candidates succeed.

Berkeley’s methodologies equip participants with the essential knowledge and tools for both exams and future success.

Communication and Presentation Skills
Lectures

Our lecture plan integrates structured learning with interactive teaching methods, promoting engagement and collaboration. This approach ensures a comprehensive understanding of concepts, fostering critical thinking and practical application in real-world scenarios.

Communication and Presentation Skills
Practice Session

Practice sessions offer hands-on experience through guided exercises, enhancing skills and reinforcing knowledge. This practical approach ensures mastery of concepts, promoting confidence and competence in real-world applications.

Communication and Presentation Skills
Mock Examination

Mock examinations simulate real test conditions, providing valuable practice and assessment. This helps identify strengths and weaknesses, ensuring thorough preparation and boosting confidence for actual exams.

Berkeley Middle East Performance Standards

Evaluates and ensure the quality of the training program and all its deliverables. This is measured through the following indicators:
‣ Instructors' experience and style in presenting and explaining topics.
‣ Variety and balance of teaching methods (such as discussions, case studies, mock exams, and videos) used in the course to ensure retention and to match the learning objectives.
‣ Level of interactivity.
‣ Feedback from program participants.
‣ Full compliance with Institute standards and guidelines for preparation and study requirements and methodology.
‣ Progress reports from the training program provider.

What Are The Exam Information?

Communication and Presentation Skills
ItemDetails
Custom DescriptionA practical professional development course that builds communication, presentation, public speaking, audience engagement, and workplace interaction skills through hands-on activities, presentations, and feedback.
Exam Format & DurationContinuous assessment through practical presentations, communication exercises, role plays, group discussions, and trainer evaluation. No formal final examination.
Exam DatesNot applicable. Assessments are conducted throughout the training program.
Exam Registration DeadlineNot applicable. Registration closes according to the selected training batch or enrollment schedule.
Passing CriteriaSuccessful completion of course activities, participation in practical sessions, and meeting the course learning outcomes.
Exam LocationsOnline (live or self-paced) or onsite at designated Berkeley training locations, depending on the selected delivery mode. (eduberkeley.com)
Communication & Presentation Skills

Success Stories

“As a strong advocate for education and human development, I commend Berkeley for its exceptional commitment to empowering future leaders. The institution stands as a symbol of excellence, innovation, and opportunity. Students who walk its halls are nurtured with knowledge, values, and vision, qualities that contribute to building a stronger and more prosperous future for our nation.”- H.H. Shaikh Khalifa Al Hamid

Visit Our Alumni

Alumni Benefits

‣ Exclusive Networking Events: Access invitations to industry-leading events and thought-leadership gatherings featuring renowned speakers.


‣ Monthly Updates: Stay informed with a newsletter highlighting the latest research, events, and activities from the school.


‣ LinkedIn Community Access: Join the Executive Education LinkedIn group for networking and professional development opportunities.


‣ Educational Discounts: Enjoy a 20% discount on open-enrollment programs and access to workshops focused on emerging trends.


‣ Global Alumni Network: Connect with a diverse alumni community through the Berkeley School’s online network and engage in country and interest groups.

Is It Worth the Investment?

Completing the Communication and Presentation Skills course develops practical abilities in workplace communication, business writing, presentation planning, audience analysis, data explanation, stakeholder engagement, and professional question handling. These transferable skills are valued across banking, consulting, technology, healthcare, education, government, retail, hospitality, and non-profit organizations.

United Kingdom: £22,000–£40,000
United States: USD 40,750–USD 129,480
United Arab Emirates: AED 72,000–AED 180,000
Canada: CAD 48,000–CAD 90,000
Saudi Arabia: SAR 72,000–SAR 180,000

Communication and Presentation Skills

Progression Route:

What You Earn

You will get a certificate of completion, which is highly reputed and accepted by employers

Communication & Presentation Skills

Stronger Business Writing

Produce concise emails, reports, proposals, summaries, and briefing documents with greater clarity.

Effective Data Explanation

Present charts, figures, findings, and technical information in a clear and understandable format.

Stakeholder Engagement

Deliver recommendations professionally, respond to questions, and adjust messages to stakeholder expectations.

Structured Presentation Design

Plan audience-focused presentations with clear objectives, logical flow, and effective conclusions.

Productive Meeting Communication

Improve active listening, questioning, discussion, and contribution during workplace meetings.

Related courses

Train The Trainer Program

First, the Train The Trainer Program develops the knowledge and practical skills required to design and deliver effective training programs. Throughout the program, participants learn instructional design, presentation and facilitation techniques, and methods for creating engaging learning materials. In addition, the program covers adult learning principles, managing different learning styles, evaluating training effectiveness, and providing constructive feedback. As a result, participants gain the confidence and expertise to deliver impactful, engaging, and successful training sessions across a variety of professional environments.

Read More
Executive Leadership & Strategic Thinking

Duration: 5 days

Price: AED 8,000 – 12,000

Why it sells: Deloitte UAE notes 92% of firms see leadership gaps. UAE Vision 2031 emphasises leadership in government & private sector.
 

Read More
Emotional Intelligence (EQ) for Leaders

Duration: 2 days

Price: AED 3,500 – 5,500

Why it sells: UAE HR leaders value EQ — LinkedIn UAE 2024 lists it in top 5 soft skills demanded.

 

Read More
Public Speaking Communication Presentation Skills for Women

The Public Speaking Communication Presentation Skills for Women for Women programme is designed to help women develop confident communication, effective public speaking, and professional presentation skills that enhance leadership presence, workplace influence, and career growth.

Read More
Career Development CV Writing Interview Skills for Women

Career Development CV Writing Interview Skills for Women helps participants develop professional career planning skills, create clear pathways for long-term career success, strengthen employability, and achieve sustainable professional growth. Develop professional career planning skills to create clear pathways for long-term career success and advancement. Learn how to write impactful CVs and optimize LinkedIn profiles that effectively showcase your qualifications and achievements. Strengthen job search capabilities through proven networking, application, and career opportunity identification strategies. 

 

Read More
Learning & Development

The Learning & Development program equips professionals with the knowledge and practical skills to design, deliver, and evaluate effective learning strategies that enhance employee performance, leadership capability, and organizational success.

Read More
Negotiation & Influencing Skills

The Negotiation & Influencing Skills program equips professionals with the knowledge and practical techniques to negotiate confidently, influence stakeholders, build strong business relationships, and achieve successful outcomes in complex workplace environments.

 

Read More
Customer Service Excellence

Develop the communication, problem-solving, and relationship-management skills required to deliver consistent, professional, and memorable customer experiences. Throughout the course, you will learn practical techniques to handle customer interactions effectively. In addition, you will build confidence in resolving challenges and strengthening customer relationships. As a result, you will be better equipped to provide exceptional service and contribute to long-term customer satisfaction.

Read More

FAQ: Communication and Presentation Skills

Contact Us