Hiring Business Development Officer

Outbound Calling: Make 60-70 targeted outbound calls daily to prospective inquiries and leads. Ensure calls are structured to maximize engagement and sales opportunities.

Sales Achievement: Focus on achieving monthly sales targets and quotas. Identify customer needs and provide tailored solutions to close sales effectively. Upsell and cross-sell products or services to maximize revenue. Analyze sales data to identify trends, measure progress against targets, and develop strategies.

Customer Relationship Management: Build rapport with customers to establish trust and long-term relationships. Maintain a positive and professional tone during interactions to foster customer satisfaction. Address customer queries and resolve concerns efficiently.

Product Knowledge: Maintain an in-depth understanding of the company’s products, services, and promotions. Communicate product benefits and features clearly and convincingly.

Data Management: Accurately update and maintain customer information and call outcomes in CRM systems. Document feedback and trends to help refine sales strategies.

Follow-Up: Conduct timely follow-ups with leads to nurture them through the sales funnel. Send necessary information or updates to customers after calls.

Performance Monitoring: Monitor daily call and sales performance to ensure alignment with targets. Actively seek feedback from line manager (Head of sales/ Head of operations/ Directors) to improve strategies and techniques.

Collaboration: Work closely with team members and head of department to align with organizational goals. Share insights and strategies to help improve overall team performance.

Compliance: Adhere to company policies, sales processes, and data protection guidelines. Ensure all calls and communications meet regulatory standards.

Reporting: Provide daily reports on call performance, sales achievements, and challenges faced. Recommend improvements or adjustments to sales strategies based on customer feedback.